
Bridging the communication gap between a healthcare professional and their patient can be difficult, especially when dealing with children and long-term illnesses. Using verbal language is always a great way to relay information to patients and their families, but take it to the next level by being aware of your non-verbal communication. In fact, body language can make or break important conversations with patients and their families, even if it is not intentional. According to Jennifer Ward at Nurses Together, you can implement these 5 tips for positive body language:
1. Always make eye contact. This ensures the patient or colleague that you are giving them your full, honest attention.
2. Avoid finger pointing. It is an obvious signal that this person is your topic of your conversation. Pointing is also considered rude in our culture.
3. Avoid nonchalant stances. Sitting with your hands behind your head or hands on your hips are considered a sign of superiority and unprofessional. Only use these poses when in the presence of close friends.
4. Avoid eye rolling. Even if you are having a disagreement with a co-worker, do not roll your eyes. It is unprofessional, offensive, and is likely to escalate the argument.
5. Avoid invading the personal space of others. This can make your patients and/or colleagues uncomfortable. Keep in mind, the immediate 4 square feet around a person is considered adequate personal space.
For more tips on how to communicate non-verbally with body language, visit
HCP Live.